Carol is concerned about excessive use of Facebook and Twitter at work, and initiates a social media policy, which Serena has observed is missing. Sam presents the new social media policy for the office, and they discuss inappropriate use.  At the same time Michael’s personal use of a dating app in the meeting triggers an embarrassing argument.

Carol and Marcus discuss with Casey her excessive use of social media in the workplace. After Marcus tells Carol he found Tammy on Facebook, Carol suggests they develop a workplace social media policy. Serena then arrives and tells Marcus he must develop and implement a social media policy immediately. Sam presents the proposed social media policy for the office, with an emphasis on the distinction between personal and professional social media usage. Marcus emphasizes the importance of professionalism in the use of social media and the team in turn express their differing views. There are clearly contrasting views within the team as to the use of personal social media in the workplace and Serena and Marcus agree to discuss it further at a later time.

  Key Learning Points

"Social media is growing out of control. Finding opportunities is within our control"

AGREE ON SOCIAL MEDIA

Don’t just complain about social media
INSTEAD: Discuss impact on workplace

Don’t make rules no one respects
INSTEAD: Agree what’s best for business

Don’t waste work time on personal media
INSTEAD:Focus on professional social media

Don’t exploit private knowledge of others
INSTEAD: Respect privacy and agree what’s public