Short preview
Log in or register for the full version
About
Leadership requires awareness, open communication and the ability to empower others. David makes several mistakes managing Anne, and after a feedback session he makes some changes.
- Part 1: The Sins -David doesn't discuss and agree on the way they will work together, doesn't listen and continually interrupts, fails to acknowledge good work, invades personal space, is inflexible about the way things are done, is oblivious to Anne's body language and the impact of his own behavior.
- Part 2: Feedback - Anne gives David specific feedback about his behavior and how it makes it hard for her to work effectively. David acknowledges the feedback and accepts the need to change.
- Part 3: Empowerment - David discusses career goals with Anne and brings out her motivation.
This is available as part of
Difficult People and Situations Series
A series of 4 outstanding dramatized videos - a must for every business! Excellent case studies to help develop effective communication and leadership skills. Covers: Open communication, conflict resolution, and teamwork. Leadership, feedback and problem solving Diversity, bullying and sexual harass... read more
-
- Topics
- Conflict / Difficult People
- Feedback / Coaching
- Leadership
- Year of Release
- 2009
- Video Running Time (minutes)
- 22:00
- Product Type
- Video
- Course ID
- DIFF01
Workbook with activities and handouts.
Handouts
- Description
- Leaders Workbook
Only preview versions of handouts can be viewed without a license.
Related Courses
Leadership Sins
E-Learning Version Leadership requires awareness, open communication and the ability to empower others. David makes several mistakes managing Anne, and after a feedback session he makes some changes. Part 1: The Sins -David doesn't discuss and agree on the way they will work together, doesn't listen... read more
New Release
Interactive course with lessons, pre-test, and post-test
