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About
See the difference when people want to provide exceptional service:
- Be passionate about your work
- Make a positive first impression
- Happy voice | Positive greeting
- Fast response | Professional image
- Build friendly relationships
- Know your product
- Understand needs and deliver solutions
- Turn complaints into commendations
This is available as part of
Workplace Excellence Series
This outstanding series of documentary case study med in best practice organizations - an online ness, a travel business, an Australian city government and a school. Meet the managers and staff who provide powerful strategies for business success and staff nd out how these organizations achieve work... read more
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- Topics
- Selling Skills
- Year of Release
- 2009
- Video Running Time (minutes)
- 12:00
- Product Type
- Video
- Course ID
- WE5
Leader's Guides with discussion questions, activities and handouts.
Handouts
- Description
- Leaders Workbook
Only preview versions of handouts can be viewed without a license.
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Passion for Service Excellence
E-Learning Version Passion for Service Excellence demonstrates how to deliver excellent service. You will learn that when you’re passionate about your work, making a positive first impression, giving a warm greeting or responding quickly to questions, will all flow naturally. The case study video se... read more
New Release
Interactive course with lessons, pre-test, and post-test
