Decision Making

Overview-------------This training program: * explains why it is important to know how to make effective and timely decisions in your job, * describes some general types of decisions, * lists some questions that should be answered before a decision making process begins, and it describes some factors that should be considered when deciding who will make a decision, * explains why defining the desired outcome is the first and most important step in the decision making process, and it describes how boundary conditions are used in the decision making process, * describes two general types of information that can be helpful in making an informed decision, * explains what consensus is and explains why it is important in the decision making process, * describes how an impact/effort grid is used in the decision making process, and * describes how weighted voting is used in the decision making process. Subjects------------General Concepts * POOR DECISION MAKING * TYPES OF DECISIONS A Rational Descision Making Process * QUESTIONS TO ASK * DEFINING THE DESIRED OUTCOME * GATHERING INFORMATION Making the Decision * BUILDING CONSENSUS * IMPACT/EFFORT GRID * WEIGHTED VOTING * CONVERTING A DECISION INTO ACTION