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About
The dramatic sequences in this Art of Negotiating video powerfully demonstrate the techniques participants can learn and apply to reach a ‘win-win’ result every time.
Penelope Keith plays the owner of a guest house. She finds herself in conflict with a number of people: the manager of her garage, her housekeeper and the local builder. She tries, unsuccessfully, to resolve her problems by arguing and by buying peace. George (John Alderton) comes to her rescue by teaching her the four stages of a successful negotiation: preparing, discussing, proposing and bargaining
The programme explains:
How to use 'if' and 'then' successfully.
How to recognise concessions by reading signals
How to minimise your own concessions
Who could benefit?
Managers and supervisors
Individuals who need to negotiate
Staff and union representatives
Key learning areas
Both parties must move towards ‘win-win’
The are four phases in negotiation: prepare • discuss • propose • bargain
All negotiations use the same skills
Planning ahead and setting targets
Open realistically and don’t concede without gain
Penelope Keith plays the owner of a guest house. She finds herself in conflict with a number of people: the manager of her garage, her housekeeper and the local builder. She tries, unsuccessfully, to resolve her problems by arguing and by buying peace. George (John Alderton) comes to her rescue by teaching her the four stages of a successful negotiation: preparing, discussing, proposing and bargaining
The programme explains:
How to use 'if' and 'then' successfully.
How to recognise concessions by reading signals
How to minimise your own concessions
Who could benefit?
Managers and supervisors
Individuals who need to negotiate
Staff and union representatives
Key learning areas
Both parties must move towards ‘win-win’
The are four phases in negotiation: prepare • discuss • propose • bargain
All negotiations use the same skills
Planning ahead and setting targets
Open realistically and don’t concede without gain
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- Topics
- Negotiation
- Product Type
- Video
- Course ID
- 2930
