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About
An excellent session starter with off beat humour while it underscores the message "near enough is not good enough!" The video poses the question "What level of quality is acceptable? Should we settle for 90%, 95% or even 99% quality?" The video examines this concept closely, then goes on to address what sort of chaotic results we could expect if telephone companies, car manufacturers, bridge builders, architects etc only achieved 99% quality.
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- Topics
- Quality and TQM
- Session Starters
- Manufacturing
- Video Running Time (minutes)
- 6:24
- Product Type
- Video
- Course ID
- 408
