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Give 'em the Pickle
With Bob Farrell - The most impassioned customer service guru of his time!
Your business is not whatyou sell, it's who you serve. So...Give`em the PICKLE! PICKLES are those special or extra things you do to make people happy. It's a hand written thank you note with every order shipped. It's walking the customer to the item they're looking for rather than pointing... or may... read more
What's Your Pickle?
Customer Service Training
Bob Farrell is back!...and he's more entertaining than ever. This time he hits the road in a fun-filled search for the secrets of the "world-class pickle givers." You'll love the stories and truths he discovers! "If you look and you listen, your customers will tell you what your pickle is." Bob Farr... read more