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Achieving More with Less
<>With increased competition forcing its way into all market sectors, we are all being asked to achieve more. With restructuring and downsizing the pressure is well and truly on. This video shows how a number of key principles can be applied to help supervisors and work teams achieve more without sp... read more
DVD style course with completion certificate only
Administrative, Secretarial & Support Staff, 50 Trg. Actiivities for
An organization is only as good as its support staff, the unsung heroes and heroines who keep the system going. It is their competence and commitment that spell the difference between disaster and triumph. Yet very little material has been available to meet their particular training needs. 50 Traini... read more
Coaching Skills: Sales Supervisor's Role
This Award-winning program teaches five basic skills to conduct a successful coaching session along with time-saving techniques for conducting a performance review: * Observe and identify a need for improvement * Arrange a one-on-one coaching session * Mutually identify need for improvement * Mutual... read more
Feedback Skills for Supervisors
Cultivate your critiquing skills and make feedback a winning part of your business strategy!
No feedback is good feedback. Wrong! In fact, absolutely no feedback is the worst kind of feedback of all. Even harsh feedback helps to measure progress and improvements. And good business depends on it! However balancing critical feedback with the right amount of praise is what most people in the w... read more
DVD style course with completion certificate only
How to Handle Difficult People
3-Volume set
Volume I: The Differences in People In The Differences in People you'll learn how to overcome stressful personality conflicts; how to recognize the control we have over ourselves; how to develop better business relationships and how to understand and adjust our "belief filters." Volume II: Dealing... read more
DVD style course with completion certificate only
How to Supervise People
Someone once said, "It's not the job that causes me problems, it's the people that work for me!" Well, sorry to say, in many cases people feel just this way. But it does not have to be like this. Being a supervisor can be one of the most satisfying, productive and even enjoyable experiences anyone c... read more
DVD style course with completion certificate only
Keys to Effective Supervision, The
How to Build a High-Performance Workforce
Whether it’s your first day as a supervisor or you’re a seasoned veteran, The Keys to Effective Supervision - How to Build a High-Performance Workforce will make you even better at your job.You’ll learn to develop the critical skills you need to be a truly effective leader—communicate with clarity, ... read more
DVD style course with completion certificate only
Management & Supervisory Training, 50 Case Studies for
Managers and supervisors will sharpen their analytical and decision-making skills with this new collection of fully reproducible case studies. Based on actual, real-life situations, these exercises prepare supervisors and team leaders for the challenging problems they face in today's complex workpla... read more
New Retail Supervisor, The
Build sales team spirit! Designed for anyone who is responsible for the supervision of retail associates. Follow the careers of three retail supervisors as they discuss their experiences about their new leadership responsibilities and improve profitability.Key points:* Manage and control your time* ... read more
New Supervisor, The
This program is perfect for those new to supervision. It covers key topics such as attitude, delegation skills, productivity standards, coaching, and leadership skills. Viewers see real-world interviews and learn through numerous real-life supervisory situations.
New Supervisor: Skills for Success
Whether this is your first day as a supervisor or you've been on the job for years, "The New Supervisor: Skills for Success" will help you develop and improve your skills and make being a supervisor productive and enjoyable. This how-to training program will become your road map for developing the s... read more
DVD style course with completion certificate only
Session Builders Series 100: 60 Exercises for Management-Supervisory Training, 2 Volume Set
Session Builders Series 101 is a 2 Volume set of 60 Activities. It covers over 20 of the most important management and supervisory skills, from active listening to time management.With more than 200 exercise options and variations you will always have a choice of realistic, easy-to-use designs that... read more
