You can trace almost every workplace failure or faux pas to poor communication skills on someones part. But most foul-ups could have been averted - if people only knew The 9 Deadliest Sins of Communications and how to avoid them. Whether youre the guilty party - or its your boss, co-worker or customer whos at fault - this program offers solutions that can dramatically improve the way you communicate with each other. Issuing instructions, pitching your case, relaying information - all your communications will become clearer and concise, thanks to this powerful training.

Program highlights:
How to derail Charging Rhinos (people who love to monopolize conversations)
How to get meanderers to come to the point

Facing up to confrontation phobia

Communication Skills
Product Type
Course ID

Set of 4 audio CDs