You can trace almost every workplace failure or faux pas to poor communication skills on someones part. But most foul-ups could have been averted - if people only knew The 9 Deadliest Sins of Communications and how to avoid them. Whether youre the guilty party - or its your boss, co-worker or customer whos at fault - this program offers solutions that can dramatically improve the way you communicate with each other. Issuing instructions, pitching your case, relaying information - all your communications will become clearer and concise, thanks to this powerful training.
Program highlights:
How to derail Charging Rhinos (people who love to monopolize conversations)
How to get meanderers to come to the point
Facing up to confrontation phobia
