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About

Teach your salespeople selling skills that increase sales and give them more confidence in themselves and your organisation.

Key points:
* Greeting customers effectively
* Determining customer needs
* Knowing the location of products
* Overcoming customer indecision
* Recognizing "buying" signals

Topics
Customer Service
Retailing
Video Running Time (minutes)
16:00
Product Type
Video
Course ID
140

Facilitator's Guide