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This video showcases teams at Chevron where empowered employees create a dynamic, customer-centered organization. Realistic roleplay follows a group of workers learning to focus on the customer and take responsibility for making their own decisions.

Topics
Empowerment
Video Running Time (minutes)
19:00
Product Type
Video
Course ID
170

Leader's Guide and Book

Handouts

Description
Download Leadar's Guide
Download Book

Only preview versions of handouts can be viewed without a license.