Managers need to be able to relate to the feelings and emotions of others as well as their tasks and occupational problems. They need to be able to reach the ‘whole’ person. Motivation,achievement and personal satisfaction depend on it.
This collection of activities provides a practical and structured way to help managers help their people to manage themselves better at work. The framework of the manual is based on 4 stages of counselling:
Stage 1: Rapport and Relationship Building
Stage 2: Problem Exploration and Understanding
Stage 3: Challenging Problems
Stage 4: Resourcing Action.
