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About

This informative program is about communicating in the workplace and follows a week in the life of fictional cleaning company Clean as Krystal. With manager Barry Walton as your guide, this program covers topics such as:

  • What is communication?
  • Barriers to effective communication
  • Communication in the workplace
  • Effective workplace communication

This 'mockumentary' style of the program will assist team members to apply the communication theory in the workplace. It becomes clear that what is often regarded as the simplest work skill, communication is quite complex and can go wrong at many points of the process.

This is available as part of

Communication in the Workplace Series
Set of 5 Videos
This 5 part Workplace Communication Series covers all aspects of communication in the modern day workplace including exploring what is communication, written communication and how to get it right, conflict, negotiation and the vital issue of customer service - both internally and external customers.... read more
Topics
Communication Skills
Video Running Time (minutes)
25:43
Product Type
Video
Course ID
2498

Handouts

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Support Notes
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