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About

How to improve the work performance of the "difficult' employee as well as the employee who wants to improve but doesn't know what steps to take. Covers - both negative and positive consequences to reinforce behaviour. Also how to coach in routine day-to-day activities.

Topics
Managing Performance / Appraisals
Coaching and Counselling
Banking
Video Running Time (minutes)
25:00
Product Type
Video
Course ID
81

A Leader's Guide accompanies each video.