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Carol mediates a dispute between Sanjay and Casey, who has a pet at work. Sanjay is aggressive while Casey is non-assertive. Carol finds the middle ground but later Sanjay argues with Mana and reveals his hand in the disappearance of Casey’s pet. Sanjay has time to rethink his intimidating ways and offers Casey a stuffed ‘pet’ as a peace offering in Marcus’ team building session.

Carol is attempting to mediate a dispute between Sanjay and Casey. Casey believes she is within her rights to have a pet in the office, but Sanjay finds it disgusting and wants it disallowed. They argue about working styles. Sanjay is direct and aggressive while Casey remains passive and non-assertive. Carol finds a middle ground that the two can agree upon. Later, Sanjay and Mana are arguing about a misplaced piece of work. The conversation ends uncomfortably with Sanjay ordering Mana not to tell Casey about what he did to her pet. Later, in a meeting, Marcus asks for team-building contributions. Sanjay has had time to rethink his intimidating ways and offers a stuffed ‘pet’ as a peace offering to Casey. 

  Key Learning Points

“Too much energy is wasted on wars at work. Peace and harmony is good for health and well being.”

BUILD A COOPERATIVE TEAM

Don’tbe aggressive
INSTEAD: Communicate with care

Don’t exclude someone
INSTEAD: Make others feel special

Don’tlet conflicts grow
INSTEAD: Discuss and resolve issues

Don’tbe afraid to speak up
INSTEAD: Speak assertively

 

This is available as part of

Cutting Edge Communication Comedy Series - 80 lessons
Laugh and Learn with the latest comedy based training package
COMEDY MAKES LEARNING FUNThis comedy business series completed in 2016 was created by Psychologist Eve Ash and comedienne Erin Brown.  This series will shock, amaze and entertain you, while at the same time teaching some important lessons in human interaction, in a way you won’t forget! 30 new title... read more
Topics
Conflict / Difficult People
Teamwork /Managing Teams
Year of Release
2011
Video Running Time (minutes)
6:00
Product Type
Video
Course ID
CEC04

Handouts

Description
Leaders Guide
PowerPoint Slides

Only preview versions of handouts can be viewed without a license.