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Leadership feedback: what employees want to tell you ... but don't
What Employees Want to Tell You.. But Don't
It's true; most leaders live in a vacuum. They don't receive much feedback from the people they lead. In fact, they often have no idea how good--or bad--their leadership really is. "Leadership Feedback" is an entertaining and thought provoking video training program that provides the kind of honest ... read more
New Release DVD style course with completion certificate only
Customer Service Gone Viral
It used to be when someone received bad service, they would tell a few friends...now, they tell the world.
You can't help but notice that almost everything we do now has a chance of being recorded, reviewed and presented to the entire planet. Without question, customers are making their buying decisions based on what they see online.  This new kind of customer feedback puts service providers in a very vu... read more
New Release DVD style course with completion certificate only
Performance Review: Code Red
Help managers conduct better performance reviews!
Jones, a secret agent-like character, is alerted when a review goes badly. She zaps the employee’s memory, and gives the manager a chance to re-do the review meeting with help from some sound advice.Mild Maxine: the employee about to resignDavid misses all the signals of an employee who is disengage... read more
Leadership: What's Trust Got To Do With It? - 2nd Edition
Learn how to build trust in your organization!
Has your organization lost trust in its leaders? Precisely when organizations need employee involvement, trust levels are low and people are disengaged. What can managers and team leaders do to regain trust? This video provides realistic methods for rebuilding trust and gaining employee involvement.... read more
New Release DVD style course with completion certificate only
Leading More with Less
Leadership always matters, but in tough times, it matters a whole lot more.
In a challenging environment, how do you inspire employees to become more involved, engaged and productive? Let's face it, these days we're all being asked to do a lot more, with a lot less. Everyone's feeling the stress, and it's easy for employees to become unfocused and concerned with self-preser... read more
New Release DVD style course with completion certificate only
The Happiness Advantage (Main Program)
The Happiness Advantage training video gives you a formula for improving productivity, overcoming challenges, increasing cognitive abilities, and improving teamwork – all while improving your mindset. This comprehensive training program is based on Shawn Achor’s book, Happiness Advantage: The Seven ... read more
New Release DVD style course with completion certificate only
The Happiness Advantage Complete Package
Happiness is not a luxury it's a mission-critical work ethic.
The Happiness Advantage training video gives you a formula for improving productivity, overcoming challenges, increasing cognitive abilities, and improving teamwork – all while improving your mindset. This comprehensive training program is based on Shawn Achor’s book, Happiness Advantage: The Seven ... read more
Transform Your Organization with John Kotter
John Kotter Guides You through the Eight Steps For Successfully Leading ChangeChange can be difficult for any manager or leader. How do you initiate a change effort? How do make it work? What are the pitfalls? How can you succeed?These are some of the questions that John has addressed in this new vi... read more
New Release DVD style course with completion certificate only
Work Like A Penguin
Antarctica is one of the most beautiful and breathtaking places on Earth. It is also one of the coldest! With a record temperature of -129°F (just a balmy 20°F lower than the temperature of dry ice) and home to 90% of the World’s ice, working like a penguin may not seem like what it’s cracked up to ... read more
New Release DVD style course with completion certificate only
A Kick In The Attitude
Let’s face it, we can all benefit from a positive attitude. In fact, we can all use a good “Kick In The Attitude” now and then. But how do you do it? Well, Sam Glenn has the answer – and you’ll laugh as you learn in this humorous and motivational video. We cannot control what goes on around us but w... read more
New Release DVD style course with completion certificate only
When Change Happens, Adjust Your Sail
Let’s face it, change is happening all around us and we all know that change can be very difficult for people to navigate. So how do you and your team manage change? How can you cope? When Sam Glenn speaks about change, he uses the analogy of being on a small sailboat in the middle of a storm. Chang... read more
New Release DVD style course with completion certificate only
Who Put A Lizard In My Lasagna?
Imagine going to your job every day with a big smile on your face and being excited to be there! Well, the Lizard Philosophy will help make that positive attitude happen! More importantly it will improve customer service and employee satisfaction.Who Put A Lizard In My Lasagna? began as a practical ... read more
New Release DVD style course with completion certificate only