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Marcus offers Carol the unique opportunity to give some feedback to Serena and himself. Carol enjoys being direct and damming, and Serena is taken aback. Marcus invites the team to give feedback to Carol in a group. She presumes her team loves her and will be glowing, but everyone except Casey has some critical feedback about Carol’s leadership an communication style.

Marcus is pleased to invite open feedback. Carol enjoys a unique opportunity to give some feedback to her managers. She is excited at the prospect of pointing out some of their shortcomings. And when Carol gives feedback to her nemesis, Serena, she doesn’t hold back on criticism and attitude. Serena is taken aback. Marcus invites the team to give feedback to Carol in a group. She presumes her team loves her and will be glowing, but everyone except Casey has some critical feedback that is not all good news. 

  Key Learning Points

“Great managers seek feedback and are open to change. Give your manager feedback to help them improve.”

GIVE EFFECTIVE FEEDBACK TO MANAGERS

Don'taccept situations that are not working
INSTEAD: Offer suggestions for positive change

Don'tavoid giving your manager feedback
INSTEAD: Give positive and constructive feedback

Don'tbe vague or emotional
INSTEAD: Provide specific factual examples

Don'tgive up if nothing changes
INSTEAD: Explain concerns and agree on actions

 

This is available as part of

Cutting Edge Communication Comedy Series - 80 lessons
Laugh and Learn with the latest comedy based training package
COMEDY MAKES LEARNING FUNThis comedy business series completed in 2016 was created by Psychologist Eve Ash and comedienne Erin Brown.  This series will shock, amaze and entertain you, while at the same time teaching some important lessons in human interaction, in a way you won’t forget! 30 new title... read more
 
Year of Release
2012
Video Running Time (minutes)
8:00
Product Type
Video
Course ID
CEC15

Handouts

Description
Leaders Guide
PowerPoint Slides

Only preview versions of handouts can be viewed without a license.