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About

One of the vital parts of the sales process is to understand the person and the situation; that is, you need to understand your prospect or customer. This course will help you build your skills and abilities to understand your customer, assess his or her needs, and determine what you can do to help your customer be more successful in the future. 

The Result:
Build your skills to understand the needs and situation of future customers

This is available as part of

Relationship Selling
Tools and information you need to build and strengthen the eight competencies of sales leadership.
Those at the top understand that one must become and remain eligible for what they want. If you want the top people to seek you out, you must be the kind of person they would benefit from seeking out. If you want to be influential, you must continually learn in order to have more to offer. The Relat... read more
Video Running Time (minutes)
10:00
Product Type
E-Learning
Course ID
VC-392