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Achieving Cultural Competence, 50 Activities for
An outstanding source for training activities relating to employee empowerment. Today most executives and managers need to have an international business and cross-cultural perspective. 50 Activities for Achieving Cultural Competence includes 50 training activities and self-development exercises to ... read more
Agreeing and Disagreeing
Learn to agree or disagree appropriately and use the first conditional to express possibilities. Each video has five sections:Language Functions, Grammar, Idioms, Vocabulary, Pronunciation. 20 FUN ESL VIDEOS Shot on location in USALearn English as it is REALLY spoken! Language and instructional desi... read more
DVD style course with completion certificate only
Apologizing
Learn to apologize appropriately and identify verbs that take the infinitive -want, seem, attempt, demand, expect, like and love. Each video has five sections:Language Functions, Grammar, Idioms, Vocabulary, Pronunciation. 20 FUN ESL VIDEOS Shot on location in USALearn English as it is REALLY spoken... read more
DVD style course with completion certificate only
Apologizing Carefully
Serena is inspired to apologize to Carol and wants a Sorry Day at Cutting Edge. They discuss different forms of sorry including the empathy. Sam and Michael take time out to work on their apologies for ongoing disputes, but they argue about how to apologize. Carol tells Serena about what she believe... read more
DVD style course with completion certificate only
Appreciating Diversity
Carol returns from vacation to find that Marcus has hired two non-English speakers, to develop diversity at work. Carol and her boss Serena have concerns about their minimum English and the consequent perceptions of Cutting Edge Corporation appearing unprofessional. Carlos and Tammy manage to retain... read more
DVD style course with completion certificate only
Appreciating Human Differences
Part of 'Hotlines' series
People come from a wide range of backgrounds with a varying range of needs and abilities. It is essential that call centre staff accommodate these differences in a natural and professional way.
DVD style course with completion certificate only
Arrogance and Humility
Some of the team must decrease arrogance and increase humility.   Arrogance is easy to recognize in others, but seldom in oneself! Sam’s high intelligence often translates into condescension when dealing with his colleagues. Carol is oblivious to the impact of her blunt assessments and look at me be... read more
New Release DVD style course with completion certificate only
Awesome!
Part 1 - A New Generation @ WorkPart 2 - Engaging Gen YOverviewWhat makes Generation Y different? What experiences have influenced their attitudes, values and work styles? What do they need to be successful at work? How can organizations engage and inspire them to maximize their impact and productiv... read more
New Release DVD style course with completion certificate only
Building the Multicultural Team - Diversity in the Workplace
'Global Scenarios' Series  Training Exercises for International Business
Ideal for team building activities, Building the Multicultural Team: Diversity in the Workplace will take you on an exciting journey to observe a global team in action. You'll watch a problem-plagued meeting between five managers from Asia, Europe, the Middle East, North America and South America, a... read more
Building The Transnational Team
Success in the global market
To manage national, regional, linguistic and cultural differences at work. The video This video will help get the best out of an international team, whether people work with associates, suppliers, customers or colleagues of different nationalities. Viewers will learn a three-step process t<>o improv... read more
DVD style course with completion certificate only
Building the Virtual Team - Communication Across Cultural Diversity
'Global Scenarios' Series  Training Exercises for International Business
As businesses increasingly outsource operations across the globe, it's essential that you train your people how to work across technology with other cultures. To survive in business today, you need to master the often overlooked but potentially damaging impact of ancient culture on 21st century comm... read more
Bullying Even at the Top
In this program Eve Ash, Psychologist and Founder Seven Dimensions, interviews Sadhana Smiles, Director, RealChange to explore some practical advice and strategies. Strategies for tackling bullying at the senior levels are essentials, says Sadhana Smiles when she covers: • Types of bullying • Is und... read more
DVD style course with completion certificate only