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A Kick In The Attitude
Let’s face it, we can all benefit from a positive attitude. In fact, we can all use a good “Kick In The Attitude” now and then. But how do you do it? Well, Sam Glenn has the answer – and you’ll laugh as you learn in this humorous and motivational video. We cannot control what goes on around us but w... read more
New Release DVD style course with completion certificate only
Attitude Is Everything
Part of 'Just A Call Away' Series
Are your people always willing to go that extra mile for their callers? Are they totally committed when they answer the phone at going home time? Do they really listen to the needs of the customer? How often do they make (wrong) assumptions? Your people's mental approach to each caller has a huge im... read more
DVD style course with completion certificate only
Attitude Virus, The (2nd Ed)
Curing Negativity in the Workplace
One negative attitude can infect an entire team and create an epidemic in the workplace. Learn how negativity spreads, killing productivity, motivation and profitability, and find out how to stop it before it starts. Learn how negatavity spreads, killing productivity, motivation and profitability an... read more
Attitude: Its All In How You Look At It
It's All In How You Look At It
This session starter uses inspiring quotes wrapped around music, visual images and graphics to energize your audience about attitudes and the effects they have on relationships and companies. This program may also be used as a stand-alone for any meeting or session when you need your employees to be... read more
Attitude: Radiating Possibility!
Every Human being is brought into the world Radiating Possibility. The trick is to keep that song going.
Ben Zander, delivers a revolutionary approach for breaking mental barriers that prevent connection with others. Ben teaches all employees, from the frontline to top executives, how to discover a vibrant world of possibility that lies beyond these barriers.In their inimitable way, Ben and his partner... read more
Attitude: Your Most Priceless Possession
This video shows the importance of staying positive in today's pressure-filled world. Attitude makes a difference in getting a job or earning a promotion. And it can greatly improve the quality of your personal and business life. Role play illustrates eight techniques to renew your positive attitude... read more
Customer Service To The Rescue
When Wilfred Jameson’s parachute fails to open, he’s in trouble. But customer service representative Henry Hawks knows just what to do – at least after a funny interaction on the phone. You’ll be falling down laughing as the scene unfolds – and as the tension builds.Key Learning PointsThank your tea... read more
DVD style course with completion certificate only
FISH! For Leaders: Choose Your Attitude
Part of the FISH! For Leaders Series
As leaders, there are going to be days when your attitude is not what you’d like it to be. That’s understandable—you’re human. But it’s critical to remember that as a leader, your attitude has a major influence on the people around you. Their attitude will reflect the tone you are giving off.What im... read more
DVD style course with completion certificate only
Fun is Good
Three quarters of HR professionals polled agree that companies who promote fun at work are more effective than those do not. This highly motivational program takes you behind the scenes at Midway Field in Minnesota, where fun is encouraged daily. They see first hand how much fun, when combined with ... read more
The Happiness Advantage Complete Package
Happiness is not a luxury it's a mission-critical work ethic.
The Happiness Advantage training video gives you a formula for improving productivity, overcoming challenges, increasing cognitive abilities, and improving teamwork – all while improving your mindset. This comprehensive training program is based on Shawn Achor’s book, Happiness Advantage: The Seven ... read more
If Looks Could Kill
The power of behaviour
How people behave when dealing with customers or colleagues can determine the success or failure of each interaction. In this spoof detective case, a customer is driven to distraction by the careless behaviour of staff at the doctor's, at the shoe shop, in the post office and at the station. In a se... read more
DVD style course with completion certificate only
Implementation Modules with Shawn Achor
Part of 'The Happiness Advantage'
The modules on the Implementation training DVD are a “must see” for everyone trying to excel in a world of increasing workloads, stress, and negativity. Everyone can try them! The Zorro Circle 7 Minutes Too many unread emails, multitasking and impossible deadlines can hijack your brain’s ability to ... read more