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Agreed !
Getting others to see things your way
No matter how important a new plan or idea is to you, there will always be somebody who disagrees. If it's somebody who has to be involved, you need to find a way to work together. Agreed! sets out the process for: * Working towards a win-win result. * Concentrating on issues rather than personaliti... read more
DVD style course with completion certificate only
Apprentice, The: Case Studies on Sales and Negotiation
Case studies on sales and negotiation looks at three of the tasks the teams were set to test their selling skills: property letting, car selling, and B2B sales. These diverse, real-life business situations illustrate the key prin-ciples of selling, from preparation and planning, through to working w... read more
DVD style course with completion certificate only
Art of Negotiating
Making sure both parties win
The dramatic sequences in this Art of Negotiating video powerfully demonstrate the techniques participants can learn and apply to reach a ‘win-win’ result every time. Penelope Keith plays the owner of a guest house. She finds herself in conflict with a number of people: the manager of her garage, he... read more
Communication in the Workplace Series
Set of 5 Videos
This 5 part Workplace Communication Series covers all aspects of communication in the modern day workplace including exploring what is communication, written communication and how to get it right, conflict, negotiation and the vital issue of customer service - both internally and external customers.... read more
Do We Have a Deal?
Negotiating skills in a non-sales environment Based on the work of Dr. Gavin Kennedy.
By focusing on Malcolm, a manager representing the company, and Miriam, a supervisor representing the staff, the film demonstrates negotiation strategies and tactics in action, as the two managers attempt to negotiate the logistics of an office move. The film follows them as they make many of the cl... read more
DVD style course with completion certificate only
Don't Just Set Prices: Manage Them Strategically
Negotiate the offernot the pricewith the customer.
Program Highlights How to influence price expectations rather than react to them. When "price sensitivity" is actually a response to poor pricing policies. The myth that customers understand the value of what they're buying. Traditional pricing methods involve a trade-off. You want to charge as much... read more
Elevator Pitch
In this program Eve Ash, Psychologist and Founder Seven Dimensions, interviews Ben Walkenhorst, Founder, no fussing about to explore some practical advice and strategies. Ben Walkenhorst explains how to get ahead and impress with your elevator pitch: • What is an elevator pitch? • Elevator pitch for... read more
DVD style course with completion certificate only
Exercising Personal Power
Part of 'Communication Essentials' Series
Within organizations people at all levels are needing to rely more on personal persuasion to get things done rather than on authority and formal power. Learn five influencing and persuading skills and the different situations in which to apply them.The art of being able to influence people requires ... read more
DVD style course with completion certificate only
Five Skills for Getting A Yes - Full Version
Featuring Dr. Roger Fisher, Director of the Harvard Negotiation Project, & co-author of Getting To Yes and Beyond Machiavelli
In this documentary-based program, Dr. Fisher draws on five real-life examples in organizations as diverse as British Alcan -- where a hostile labor-management settlement had contributed to work stoppages, wage disputes and walkouts that "left a bad taste in everyone's mouth" -- and Boston Public Sc... read more
Five Skills for Getting A Yes - Short Version
Featuring Dr. Roger Fisher, Director of the Harvard Negotiation Project, & co-author of Getting To Yes and Beyond Machiavelli
In this documentary-based program, Dr. Fisher draws on five real-life examples in organizations as diverse as British Alcan -- where a hostile labor-management settlement had contributed to work stoppages, wage disputes and walkouts that "left a bad taste in everyone's mouth" -- and Boston Public Sc... read more
From 'No' to 'Yes'
The constructive route to agreement
Persuasion is an art that must be learned if the road to agreement is not to be strewn with acrimony or conflict. It's not about being domineering or dismissive, but following a structured approach that accounts for everybody's needs. By listening actively to others, explaining your own feelings, an... read more
DVD style course with completion certificate only
Getting to Yes: The Video Workshop
In today's complex business environment, like it or not, you are a negotiator...
Demonstrates a pragmatic and systematic approach to implementing interestbased negotiation, a powerful strategy for effectively pursuing your interests while simultaneously building long-term relationships. More than a dozen negotiations based on actual transactions and disputes are used to illustra... read more
