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ACT Fair! Effective Discipline
How to carry out effective discipline
Use this DVD-based training programme to equip your managers with the skills and knowledge they need to carry out effective disciplinary interviews. The ACT FAIR approach to dealing with discipline illustrated in the drama video shows managers how to conduct informal disciplinary interviews that hav... read more
DVD style course with completion certificate only
Appraisal Skills
A perfect introduction for anyone who has not delivered an appraisal before. Covers entire appraisal process from planning and preparation, through conducting the interview itself, to agreeing action. It focuses particularly upon: * The benefits of structuring the interview in a purposeful way. * Th... read more
DVD style course with completion certificate only
Balanced Scorecard, The
Part of 'Creating A High Performance Workplace' Series
This video shows how Mobil and Centrelink are using the Balanced Scorecard to measure performance. The Scorecard uses both financial and non-financial Key Performance Indicators. Management and staff establish KPIs for the whole organisation as well as for each level of the organisation. Introduce a... read more
DVD style course with completion certificate only
Effective Performance Appraisals
Leading a performance appraisal can be difficult and depressing, or dynamic and positive. Your attitude, planning and approach will make the difference. Key points:* Establish a conducive and productive atmosphere* Maintain positive communication about work performance versus expectations* Help empl... read more
Good Question
Help your people find out what they need to know
You'll be taking steps to avoid incorrect and incomplete information with this training video. It shows how to use effective questioning skills to improve understanding. So it has a wide range of applications from training sessions or formal interviews through to everyday team working and problem-so... read more
DVD style course with completion certificate only
High Performance Hiring
The key to high performance is hiring the right people. This fast-paced program illustrates interviewing techniques, plus outlines all the major steps in a successful hiring effort. Lively interviews are interspersed with realistic role play situations.
Judging Talent
Program Highlights What hiring tools are the best predictors of job performance? How gut instincts and flawed memories bias evaluations. Critical features of successful appraisal systems. Our ability to accurately judge talent is hampered by unconscious and subjective distractions. Hiring decisions ... read more
Leading Positive Change
Part of 'The Happiness Advantage'
Leading Positive Change is the perfect tool for leaders! Recognizing employees is the most important way to get them to enjoy their job. Praise is essential, but it is often misused. Shawn teaches us how to spread the Happiness Advantage to others using a few simple techniques. We often praise the r... read more
DVD style course with completion certificate only
Performance Appraisal
Right and wrong ways to conduct a performance appraisal; shows how both the employee and supervisor can benefit. Extensive support materials include sample evaluation forms and follow-up reports. Features experts Johnson and Ott.
Performance Measurement, Management and Appraisal Sourcebook
This sourcebook provides complete, up-to-date coverage of all aspects of performance management-communication, coaching, measuring, rating, reviewing, and developing. It is a collection of articles from today's most authoritative sources which have been pre-selected and organized by experts to make ... read more
Setting Objectives
Show your managers how to achieve continuous improvement
Use this video to highlight the importance of setting objectives. But setting them is only half the story - you need to make sure they're jointly agreed and will be challenging but achievable. This is an ideal resource for helping managers incorporate objective setting into their ongoing personal de... read more
DVD style course with completion certificate only
Skilful Appraisal
Imagine you could hear someone's thoughts during an appraisal. In this video you can.
Most appraisal training programmes concentrate on the mechanics of appraisals - who sits where, the location, the agenda and so on. But this video focuses exclusively on the most important aspect of all - the skills you need. You'll help participants learn about the effect they are having, using the... read more
DVD style course with completion certificate only
