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Lack of proper communication leads a company into a tight spot. Inventories of non moving products are high, products in demand are in short production; production blames materials, who blames finance, who blames marketing for not collecting in time. When the CEO calls a meeting to assess the situation, the executives present get worked up and again start blaming each other. The CEO decides to meet each person individually and goes over what exactly happened (shown in flashbacks) and discovers that the underlying common factor is bad communication.
In the process, we learn what good communication is, how it is effected and how we can all become better communicators.
Point by point analysis also covers listening skills and non-verbal factors - body language, tone of voice, emotional charge, etc.