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About

This engaging program provides an overview of the purposes and advantages of writing as a medium and the advantages and disadvantages of writing compared with speaking. It covers the following areas:

  • Defining writing
  • Advantages and disadvantages of writing
  • Five steps to writing
  • Five 'whats' to writing
  • Presentation

By focusing on a melodramatic case study of fictional restaurant manager Jason and his staff at Larder Restaurant, the program works through the steps to achieve success in workplace writing. It works to actively engage the viewer in solving the problems posed.

This is available as part of

Communication in the Workplace Series
Set of 5 Videos
This 5 part Workplace Communication Series covers all aspects of communication in the modern day workplace including exploring what is communication, written communication and how to get it right, conflict, negotiation and the vital issue of customer service - both internally and external customers.... read more
Topics
Communication Skills
Writing Skills
Video Running Time (minutes)
23:12
Product Type
Video
Course ID
2499

Handouts

Description
Download Leader's Guide Preview
Leaders Guide
Additional Resources

Only preview versions of handouts can be viewed without a license.