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“If teaching was as simple as telling we would all be a lot smarter than we are” (Mark Twain)

Coaching has the potential to underpin everything a manager does. An emotionally intelligent approach builds effective working relationships, and helps create a culture that supports learning and continuous improvement.

The Manager as Coach helps you adopt this positive approach. It demonstrates a simple coaching framework and highlights the skills you need to coach effectively.

The realistic workplace story engages you with the issues; the supporting materials help you apply the ideas to your own circumstances.

The Guide was written by written by John Armstrong, an experienced trainer and coach.

Key learning points:

  • coaching helps build relationships
  • coaching opportunities occur all the time
  • coaching focuses on future rather then past behaviour
  • adapt your coaching to the learner and the context
  • intelligent coaching helps people learn for themselves as well as showing them how to do something

Who is it for:

  • managers, team leaders and supervisors at all levels

How to use it:

  • coaching
  • mentoring
  • people management skills
  • management training
  • emotional intelligence for team leaders
  • group training or self-study

What you get:

  • engaging realistic workplace video story (14 mins)
  • video 'chapters' to focus on and consider key points
  • structure with good and poor examples of coaching
  • training notes and resources for a group workshop
  • self-assessmant questionnaire
New Release
Coaching and Counselling
Emotional Intelligence
Video Running Time (minutes)
Product Type
Course ID

Training Notes, Resources & Self-assessment Questionnaire


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