“If teaching was as simple as telling we would all be a lot smarter than we are” (Mark Twain)
Coaching has the potential to underpin everything a manager does. An emotionally intelligent approach builds effective working relationships, and helps create a culture that supports learning and continuous improvement.
The Manager as Coach helps you adopt this positive approach. It demonstrates a simple coaching framework and highlights the skills you need to coach effectively.
The realistic workplace story engages you with the issues; the supporting materials help you apply the ideas to your own circumstances.
The Guide was written by written by John Armstrong, an experienced trainer and coach.
Key learning points:
coaching helps build relationships
coaching opportunities occur all the time
coaching focuses on future rather then past behaviour
adapt your coaching to the learner and the context
intelligent coaching helps people learn for themselves as well as showing them how to do something
Who is it for:
managers, team leaders and supervisors at all levels
How to use it:
coaching
mentoring
people management skills
management training
emotional intelligence for team leaders
group training or self-study
What you get:
engaging realistic workplace video story (14 mins)
video 'chapters' to focus on and consider key points