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This item contains several different items. Purchasing this item includes all of the component items listed below.
About
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- Topics
- Assertiveness / Confidence
- Series or Video Sets
- Selling Skills
- Leadership
- Motivation
- Cultural Diversity
- Year of Release
- 2011
- Product Type
- Video
- Course ID
- SWITCH00
Component Items
This is a compilation item which contains other items. Licensing this one item causes all of the following items to be licensed.
Switch On Everyone
Part of 'Switch On' Series
This program provides the stimulus for everyone to re-evaluate their own thinking patterns and behaviors. It will help them recognize negative thinking so they can then turn it around. This leads to improved confidence, persistence and more effective communication skills. Managers need to lead by ex... read more
DVD style course with completion certificate only
Switch On Respect
Part of 'Switch On' Series
SWITCH ON RESPECT is aimed at helping everyone at all levels to maintain a respectful non-judgmental attitude. It is ideal for attitudinal, discrimination and diversity training, bullying and harassment prevention programs, conflict resolution, telephone and service training, and for developing effe... read more
DVD style course with completion certificate only
Switch On Service
Part of 'Switch On' Series
SWITCH ON SERVICE is aimed at developing and maintaining positive service attitudes in all staff that provide service to internal or external customers, whether it be face to face, on the phone or online. It is ideal for developing effective communication and service skills. It can be used for induc... read more
DVD style course with completion certificate only
Switch On Caring
Part of 'Switch On' Series
SWITCH ON CARING is aimed at service staff, health care professionals and helpers in a wide range of industries. It is ideal for attitudinal, telephone and service training, conflict resolution, and for developing effective communication skills. It can be used for induction, team building, counselin... read more
DVD style course with completion certificate only
Switch On Assertiveness
Part of 'Switch On' Series
SWITCH ON ASSERTIVENESS is aimed at helping everyone communicate effectively and assertively, respecting other people’s rights and their own rights. It is ideal for communication and service skills training, as well as bullying and harassment prevention programs. It can be used for induction, team b... read more
DVD style course with completion certificate only
