Professional development topics for staff and managers.
Take Away Training features business psychologists Eve Ash and Peter Quarry who provide useful techniques, clear advice and excellent ideas on key workplace issues. These best selling interview style programs are ideal for learning libraries, training sessions, intranets, streaming licenses and managers' own DVD resources.
Performance appraisals are one of the most unpopular managerial tasks. Psychologist Peter Quarry gives ten practical tips on how to conduct an appraisal interview to achieve positive and useful outcomes that will benefit the employee and whole organisation.
In this program, Psychologists Eve Ash and Peter Quarry, discuss why some staff deliver substandard work and offer practical solutions for managers to overcome the issue. Examples of sloppy work can include: slow or late completion of tasks, mistakes, taking shortcuts that can lead to safety, qual... read more
Exit interviews provide an excellent opportunity to uncover staff satisfaction problems and implement positive changes for remaining and future employees. It is critical to understand why an employee leaves and to document feedback regarding leadership styles and other workplace issues.Psychologist... read more
Many managers are confused by the difference between a discipline interview and a counselling or coaching session. Psychologist Peter Quarry explains the purpose of a discipline interview, when to conduct one and the involved practicalities. This program covers progressive disciplining, the role of... read more
In this program, Psychologists Eve Ash and Peter Quarry, discuss strategies for successful mentoring. The role of a mentor is different from that of a supervisor or coach and without this specific understanding a mentor may end up micromanaging, rather than advising.This program presents two role pl... read more
Psychologist Eve Ash knows people are stressed, overloaded and drowning with the number of emails they receive. Eve says times for accessing emails should be controlled to overcome the addiction of receiving email on-tap anywhere anytime. How to Survive Email Overload PDF worksheet.
Just about every organisation is interested in diversity and has introduced policies and programs that support diversity. However, implementing real change and an inclusive culture often boils down to the individual, their values and their perceptions of stereotypes. In this program, Psychologists E... read more
Research shows behavioural interviewing is five times more successful in choosing the right candidate for a job, over more traditional interviewing techniques. Psychologist Peter Quarry explains behavioural interviewing and gives many examples of how to do it in a real situation.
Working with manipulative people can be difficult, as they have the ability to influence you or even exploit you. Psychologist, Peter Quarry, explains reactions to manipulation. He suggests the need to talk to others and offers practical strategies for managing manipulation.
In some workplaces people deal with really difficult customer or clients... often all day long. Psychologist Peter Quarry explains that we need to understand why they are being difficult and explore alternative ways to effectively deal with them.
Everyone needs a development plan with career goals, reviewed regularly. Psychologist Eve Ash provides some useful guidelines for developing people e.g. new supervisors, high achievers, and virtual staff. In this program, Eve outlines practical tips, classic mistakes and the four steps for developin... read more
One very effective way of knowing how to handle conflicts (both overt and covert) at work is by understanding boundaries. Boundaries help define ourselves and protect us. Psychologist Peter Quarry provides invaluable insights into understanding our boundaries and how we can manage them in the workpl... read more
Businesses need to negotiate more effectively with suppliers, not just on price. Psychologist Eve Ash reminds us to be factual, clear, fast and persistent and avoid common mistakes. She offers practical tips and five steps to negotiate with new and existing suppliers.
Many people today feel out of control, stressed and don't know how to regain control of their day. They become fixated on their internal thoughts about overload. Eve Ash, psychologist, provides the mindset strategy and a simple ABCDEFG formula.Regain control of your internal thoughts.Establish a sup... read more
Meetings are often not productive - too many people don't need to be there, don't know why they are there, and once there don't take agreed actions. In this program Eve Ash, psychologist provides helpful tips for setting agendas taking minutes.
Learn about the 5 key attributes and 5 core skills that make anyone more employable and more effective in their work. Essential viewing for job seekers and recruiters. Training Points EMPLOYABILITY ATTRIBUTES 1. Personal Presentation How a person looks - an instant judgment is made Personal hygien... read more
Stop complaining and start working on solving the problem.Learn seven specific strategies to help with even the most challenging boss.Diagnose the Problem: What is he or she doing? What am I doing? In what situation does this issue arise? Validate with others
Do you have a problem with eating, drinking, drugs or have difficulty saying 'no'? Maybe you are a procrastinator or control freak. Whatever your bad habit, this program will show you the steps to get over it.
We all want to be happy, yet this simple goal often feels so hard to achieve. Find out if you are really happy and learn a range of practical techniques, based on university research, that will put a smile back on your face.